Offshore teams in India for US businesses
You focus on the big picture. We handle the heavy lifting.
Running a business is exhausting when every call, email and order lands on you. Our trained team quietly takes over the day-to-day, in your own tools, around the clock, so you can breathe and plan what comes next.
Why Lumisha
You started this business to grow it, not to be buried in it
- Late nights answering calls and emails yourself
- Customers waiting while your office is closed
- Weeks spent hiring, and a salary before any results
- Starting over every time someone leaves
- A team that cares about your customers like you do
- Someone is always there, 24/7, weekends included
- Help in days, from $5/hour, no long contract
- Your way of working, written down and protected
Services
The work that keeps you up at night, handled with care
We know what it feels like when calls go unanswered and follow-ups slip. Let us carry that weight, so you can get back to growing.
Customer service
Every customer gets an answer. You get your evenings back.
We reply in your brand's voice, day or night, so no one feels ignored and nothing waits for you to wake up.
- Inbound and outbound callsYour lines answered, calls returned
- Email supportInboxes cleared every shift
- Live chatReal-time help on your site
- Back officeData entry, records and admin
Sales support
No more leads going cold while you are busy running the business.
We find the prospects, make the calls and book the meetings. You walk into conversations that are ready to close.
- Lead generationQualified prospects, researched for you
- Cold callingFirst conversations, done warmly
- Appointment settingMeetings on your calendar
- Pipeline and reportingCRM kept clean, weekly insight
Logistics operations
Freight and delivery teams for US brokers, carriers and last-mile
Freight never sleeps, and neither does our team. Dispatchers on your load boards and phones, so you are not the one taking the 2 AM call.
Brokerage support
Post loads, book and vet carriers
Track and trace
Check calls, ETAs, customer updates
Last-mile dispatch
Routes, drivers, returns, EOD reports
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Coverage 24/7, 365 daysTime zones ET, CT, MT, PT
E-commerce operations
We run our own online brand. We can take the load off yours.
We built and run NaphClean, our home care brand sold on Amazon India and our own store. Every order, every shelf and every supplier is handled by our team, and the same people can do it for you.
Warehousing and fulfilment
Proof, not promises
NaphClean, run end to end by Lumisha
From suppliers and stock to the parcel at the customer's door. Available in 50g to 400g packs, White and Multicolour.
Product sourcing from India
Buying from India should feel safe, not like a gamble.
Finding a reliable manufacturer from overseas is stressful. We are on the ground in India, so you get someone you can trust at every step.
- 1Find the right suppliersVerified manufacturers matched to your product and budget
- 2Samples and pricingWe collect samples and negotiate on your behalf
- 3Quality checksFactory visits and inspections before anything ships
- 4Packing and exportLabelling, paperwork and shipping coordinated to your door
If you need to source something from India, he is the right person for the job.
Owner, online flower store
How it works
Peace of mind, without looking over our shoulder
- We write your playbookYour process, documented before day one
- We own every shiftInbox, calls, orders and loads cleared
- We fix problems firstYou only hear about real decisions
- You get a daily reportDone, pending, needs you. Two minutes.
- One lead manages the teamAbsences covered, quality kept
All you doShare your goals once, read the summary, make the big calls.
Software by Lumisha LLC
Tools our teams use, built for yours
What clients say
Owners who got their time back
★★★★★They quickly adapted to my workflow and fit into my daily tasks. An exceptional choice.
CEO, shipping and logistics brand
★★★★★A self-starter that does great work without management, and is helping streamline my operations.
Owner, e-commerce store
★★★★★Very professional, trustworthy and an excellent communicator. Goes above and beyond.
Owner, online flower store
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Careers
Work with US clients from India
Dispatch, support and sales roles. Freshers welcome.
Get a quote
Tell us what is weighing on you
Share a few details and we will reply with a plan and a clear quote. Rates start at $5/hour.
- Reply within one business day
- No long contract
- Start with one agent, scale any time
Contact
Talk to us your way
Kolkata
- Address
- 16 Golaghata Road, Ground Floor, Kolkata 700048, West Bengal
- Phone
- +91 33 3598 0152
- info@lumisha.in
- Support
- 24/7, every day
Dover, Delaware
- Address
- 8 The Green, STE A, Dover, DE 19901
- Phone
- +1 (620) 422-4115
- info@lumisha.in
- Support
- 24/7, every day